~ BLANKETS NOW AVAILABLE ONLINE ~ ONLINE STORE OPENING EARLY SUMMER 2020 ~ STOREFRONT REOPENING DATE TBD ~

Shipping

Shipping:

~ SPRUCE MOOSE ONLINE POP-UP SALE ~

Shipping Rates:

    Delivery AFTER Dec 25th:

    • $10 FLAT-RATE Expedited Parcel
    • *limited time*: upgrade to FREE Canada-wide Expedited Shipping when purchasing 2 or more items online!
    • Shipping available only within Canada.

    Shipping is via Canada Post Expedited Parcel.

    Approximate Shipping Times - Expedited Parcel:

    *Shipping times during the Holiday season are often lengthened*

    The approximate quoted times are for shipping only and are based on Canada Post standards - Spruce Moose cannot guarantee shipment by a certain day. Delivery before Dec 25th is no longer available. The quoted times do not include processing time, but Spruce Moose ensures this will be as minimal as possible.

    Spruce Moose Canada-Wide Shipping - Expedited Parcel (timelines not guaranteed):

    • Southwestern Ontario & Greater Toronto Area ~ 2-3 business days
    • Remainder of Ontario ~ 3-4 business days
    • Urban Areas in the Provinces of Canada ~ up to 7 business days
    • Remainder of Canada ~ up to 12 business days

    Returns Policy:

    We're pretty certain you'll love your scarf and/or blanket purchase, but if there's any reason for a return, we will be happy to accommodate and have 2 options available:

    1. Bring your item directly to the Market at Western Fair District for a return or exchange - we are open every SAT 8am-3pm & SUN 10am-2pm; (900 King St, London, ON - near the intersection of Ontario & Dundas); OR
    2. Email us at return@smoose.ca to let us know what's wrong! We will be happy to fix any issue with your order, but if returning is the way to go, we will be happy to email you a return label: it can be printed, attached to the item in it's original packaging (or in packaging of the same size), and dropped to Canada Post for return.